Your Privacy Rights

Charles Ottolini Designs (“Charles Ottolini Designs”, “us”, “our”, or “we”) is committed to protecting your privacy when you visit the charlesottolini.com website (“Site”). This privacy policy will help you understand what information is collected when you visit the Site or our stores, and how that information will be used. If we adjust this policy in the future, we will post those changes here. Since this policy applies to you, you should review this policy from time to time as it may have changed.

Aggregate Non-Personal Information That We Collect

“Aggregate non-personal information” is information that is recorded about users and collected into groups so that it no longer reflects or references an individually identifiable user. We collect the following aggregate non-personal information from visitors to our site:

Aggregated non-personal information on those pages visitors access.
Information volunteered by visitors during registration.

Personally Identifiable Information That We Collect

When you register for services in our stores or purchase products from the Site, the following personally identifiable information may be collected:

Name
Mailing / Shipping Address
Telephone Number
Email Address
Birth Date and/or Year of Birth
Year of Graduation from High School
Credit Card Information
Information volunteered by visitors during registration

For example, when you shop online with Charles Ottolini Designs, we will also ask you to submit certain information identified above in order to properly process your order and ship your order to you. If necessary, we will contact you via telephone or email to request any information needed to fulfill and ship your merchandise or to advise you of any delays to the shipment anticipated. Additionally, we may contact you after your order has shipped to ensure that your order was received in good condition and in a timely manner. In all events, we will keep the information you submit on a secure server and, your credit card information will be encrypted. You may view, change, or delete your personal information at any time by contacting us by email, mail or phone. See “For Further Information,” below for contact information.

Other Information We Collect

We also automatically receive and record information from your browser, such as your IP address, Internet connection speed, and Internet connection duration.

Sharing Information

At Charles Ottolini Designs, we are committed to protecting our relationship with our customers, and we use personally identifiable information that you submitted as part of our own business (including through joint marketing agreements with third parties) or that of an affiliate or subsidiary. Specifically, from time to time we share aggregate non-personal and personally identifiable information with our affiliates, subsidiaries, and companies with which we have joint marketing arrangements, to assist in our or their marketing and merchandising efforts. We also may share with third parties aggregate non-personal information about visitors to the Site without restriction as to use.

We also may disclose your personally identifiable information to unaffiliated third parties to (a) assist us in managing and maintaining customer information, (b) assist us in our own marketing efforts; or (c) administer services on our behalf, such as credit card processing for purchases. In these situations, we do not authorize those parties to use your personally identifiable information for any other purpose.

We may also disclose your personally identifiable information or aggregate non-personal information when (a) we believe the law requires such disclosure, (b) in response to legal process and law enforcement requests, and (c) as necessary to protect the property, interests, and rights of Charles Ottolini Designs, its affiliates, subsidiaries, and others.

Finally, in the event all or a portion of the assets owned or controlled by Charles Ottolini Designs, or any subsidiary or affiliated entity are sold, assigned, transferred or acquired by another company, both personally identifiable information and aggregate non-personal information from and/or about our customers may be among the transferred assets.

Please contact us for any additional questions about the management or use of personally identifiable information or if you do not wish to have your personally identifiable information shared. See “For Further Information,” below for contact information.

Cookies

A cookie is a small file that our web server will store on your computer to give you an individual ID. We use cookies to allow us to understand what areas of our Site are of interest to you so we can better serve you. For example, by allowing our Site to place a cookie on your computer, you will be able to retrieve your shopping cart during a future visit. In this case, a cookie will store useful information, including some personal information, which enables our web site to remember you when you return to visit.

If you do not wish to have a cookie on your system, you may be able to set your browser to either refuse cookies in the future or warn you before accepting a cookie. For further information, please refer to the documentation and help system provided with your browser software. In addition, browsers may allow you to delete any cookies they have accumulated during your past Internet excursions. Please note that if you set your browser to refuse cookies, some parts of our Site may not work properly.

Information Security and Notification

We maintain your information on a secured server, and we encrypt your credit card information. But, there is no perfect security that is impenetrable from hackers and thieves. In the very unlikely event we believe that the security of your information in the possession or control of Charles Ottolini Designs may have been compromised and if notification is appropriate, Charles Ottolini Designs may notify you using the information you submitted to Charles Ottolini Designs.

Other Communications You May Receive

Charles Ottolini Designs may from time to time send mailings inviting you to our sales and special promotions.

We may also make other information available to you through e-mail. However, if you do not want to receive e-mail communications, please check the appropriate box during the registration process or contact us. See “For Further Information” below for contact information.

Children’s Policy

Charles Ottolini Designs is very concerned about the safety of children using the Internet. In keeping with the Children’s Online Protection Act of 1998, we will not knowingly collect personally identifiable information from any visitor under the age of 13 without prior verifiable parental consent.

If we discover that a visitor under the age of 13 has registered without parental consent, we will remove his or her registration information from our files. We may then maintain a record of the child’s name and address in a DO NOT REGISTER file to prevent future re-registration by them.

Links to Other Sites and Services

This Site may include links to other sites that are not within our control. These websites have their own policies about privacy and security, which you should review before using those sites. Men’s Wearhouse does not assume any responsibility for these linked sites and provides these links solely for the convenience of our customers.

Social Security Number Protection Policy

Social Security numbers are classified as “Confidential” information by Charles Ottolini Designs. We work hard to protect Social Security numbers, whether in paper or electronic form, and we have policies and procedures that prohibit the unlawful disclosure of and that limit access to Social Security numbers. These restrictions apply to all Social Security numbers collected or retained by Charles Ottolini Designs in connection with customer, employee or other relationships.

For Further Information

If you have any questions, comments or concerns, please contact us in one of the following ways:

Call: 865-453-1563
Fax: 865-429-1221
Email charles@charlesottolini.com
Write us at:

Charles Ottolini Designs
Customer Relations
P.O. Box 4416
Sevierville, TN 37864
Attn: Online Customer Relations